As small and medium-sized enterprises (SMEs) become the engine of global economic growth, financial institutions are seeking smarter ways to understand, support, and scale their clients’ businesses. MedibleGo, a Chilean fintech led by Rodrigo Malachias, provides an AI-powered platform that helps banks and fintechs build deeper, more efficient relationships with SMEs—reducing acquisition costs while creating measurable business impact.
With operations expanding across Latin America and strong interest from Middle Eastern partners, MedibleGo aims to bring its intelligent business-development model to the Gulf, where SME digitalization and innovation are key priorities in the region’s economic diversification agenda.
How does MedibleGo help banks reduce acquisition costs and improve relationships with SMEs?
MedibleGo enables banks to gain a deep understanding of their SME clients through self-assessments and personalized roadmaps. These tools identify each company’s key challenges and growth priorities while outlining the steps they need to take to scale.
Armed with this insight, banks can anticipate financing needs and offer loans and financial products more accurately and proactively. By reducing uncertainty and shortening the time needed to identify which SMEs are credit-ready and for what purpose, acquisition costs drop significantly, and loan deployment efficiency increases.
At the same time, MedibleGo captures data on end-customer sentiment and expectations, giving banks a rich source of actionable insights. This transforms the bank’s role—from a mere lender to a strategic partner that adds real value through a deep understanding of the client’s business and market.
Why is your AI-driven approach particularly relevant for the fast-growing SME and fintech sectors in the Gulf?
In the Gulf, SMEs are expanding rapidly and are a core driver of economic diversification. However, market speed means that banks and fintechs need scalable, data-driven solutions to maintain effective relationships.
Our AI-based approach allows institutions to serve thousands of SMEs simultaneously, detecting business opportunities and risks in real time. This capability is essential to keep pace with such a dynamic and competitive ecosystem—like the one developing across the UAE, Saudi Arabia, and the wider region.
Can you share performance data or ROI results achieved with your solution?
Yes. Companies using our methodology achieve outstanding results:
- 32% higher revenue growth among SMEs using our roadmaps.
- 56% greater return on investment in strategic initiatives.
- 41% higher productivity through improved internal processes.
- Double the growth speed compared with peer companies.
These outcomes confirm that AI applied to SME business development delivers tangible value for both entrepreneurs and financial institutions supporting them.
How customizable is your platform—can you develop tailored solutions?
Our platform is highly configurable. It is built around a core AI engine and innovation methodologies adaptable to the industry, company size, and strategic objectives of each bank or fintech.
We also work in co-design with clients, which allows us to create customized solutions that integrate seamlessly with their existing systems and align with their long-term business strategy.
What types of collaborations are you seeking—partnerships with banks, investors, or accelerators?
We’re seeking partnerships with banks and fintechs looking to strengthen their SME value proposition, as well as with strategic investors who can help accelerate our international expansion.
We’re also open to collaborating with accelerators and innovation programs that share our mission: empowering SMEs through accessible digital tools that drive growth, resilience, and financial inclusion.
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